About Me Insurance Professional, Author and Educationist
Bernard Akyin-Arkoh is a Chartered Insurance Practitioner (ACII-UK), a member of the Chartered Insurance Institute of Ghana (CIIG), a Chartered Property Casualty Underwriter (CPCU), and an Associate in Risk Management (ARM). He holds an Executive MBA in Finance from the University of Ghana, Legon, and currently works with Star Assurance Limited in Ghana.
AWARDS AND INDUSTRY RECOGNITIONS Bernard Akyin-Arkoh
Hello there, I'm Bernard Akyin-Arkoh
Facilitator of training programs tailored for branch managers, agents, brokers, marketing executives, and other insurance professionals. Providing expert insights and guidance to support industry knowledge and skills development.
As the Head of the Madina Branch, I oversee operations, drive business growth, manage client relationships, and ensure the delivery of excellent customer service. I lead a dedicated team, ensuring compliance with regulatory standards while achieving strategic objectives aligned with Star Assurance’s mission.
Oversaw branch operations, staff management, and business development for the Ashaiman Branch. Ensured excellent customer service, drove sales growth, supervised claims processing, and maintained compliance with company policies and industry standards.
Assessed risks, evaluated insurance applications, and determined appropriate coverage and premium levels. Prepared policy documents, analyzed client information, and ensured compliance with underwriting guidelines to support profitable portfolio growth.
Promoted the bank’s products and services by engaging clients, driving account openings, and cross-selling financial solutions. Built strong customer relationships while meeting sales targets and supporting branch growth.
Testimonials 
Bernard is not only a seasoned insurance and financial services professional but also a gifted writer. His ability to articulate ideas with clarity and depth makes him stand out as both a thought leader and a mentor.
I attended one of Bernard’s training programs, and it was incredibly insightful. He has a way of breaking down complex insurance concepts into practical knowledge that we can use every day. His sessions are engaging, relevant, and full of real-world examples.
Bernard is very detailed and thorough. When handling my policy, he took the time to explain the terms and ensure I understood the risks and benefits.
Bernard was the one who introduced me to Fidelity Bank, and I’ve never regretted that decision. He explained the products so well and helped me choose the right account for my needs. He is approachable, trustworthy, and genuinely cares about his clients
Bernard Akyin-Arkoh is a visionary Chartered Insurance Practitioner (ACII-UK), Chartered Property Casualty Underwriter (CPCU, USA), Associate in Risk Management (ARM, USA), and a member of the Chartered Insurance Institute of Ghana (CIIG). He is also an award-winning author, with his groundbreaking book, Improving Disaster Management in Africa: The Role of Insurance in Preparedness, Mitigation, Response and Recovery, recognized as the Overall Winner of the 2025 African Insurance Organisation (AIO) Book Award.
In addition to his books, Bernard has published numerous articles on insurance, risk management and disaster resilience in respected journals, magazines and newspapers, further solidifying his reputation as a trusted industry voice. He has also developed the transformative P.R.O. Model, a professional growth framework that empowers individuals to build knowledge, gain recognition, create and seize opportunities across industries.
He also serves as a resource person for the Ghana Insurance College (GIC) and as a member of the Chartered Insurance Institute (CIIG) Professional, Education & Research Committee, where he contributes to shaping professional standards, advancing education, and promoting research in Ghana’s insurance industry.